- What is By the Moon?
By the Moon is an inspiration-led brand, merging the power of inspiration with every day life. We create & collect interactive accents & stationary, designed to promote mindfulness & provide uplifting messages, in hopes that we can inspire you to live to your full purpose & potential, and in turn, build a better world. We're so excited to introduce our first product, the Inspiration Display & Starter Kit.
For more about our brand check out our About Us page here.
- Where is your product made?
The displays & card boxes are manufactured in China. Sourcing a factory for the display was one of the most challenging pieces of this journey! I wanted to consider all of the options and find a factory that is responsible. In the end, I found a great factory partner that happens to also be women-owned!
- Do I have to sign up for a subscription?
Nope! While our subscriptions are a great option to continuously grow & collect new inspiration, we also offer an option for you to purchase the display and cards without a subscription. Stay inspired with our a-la-carte cards, which are sold in curated assortments of 3-Pack Cards. Click here to check them out!
- What's the value in paying for a subscription for the Inspiration Cards?
We believe the true value in having a subscription is that they serve as a reminder. In our busy, fast-paced lives, we believe everyone could use a reminder every so often to set intentions and stay inspired.
- Why should I fill out the survey?
- I signed up for a subscription. When can I expect my cards to come?
Your first card be sent depending on when you subscribed:
- If you subscribed along with the purchase of a starter kit, your first card will be sent 2 months (for bimonthly) or 3 months (for quarterly) after you receive your kit! Your first card is paid for with your initial purchase, so your billing cycle will begin once you receive your second card!
- If you purchased your subscription individually (not the starter kit), you first card will be sent within 2-5 business days.
- Quarterly subscription cards are sent out around 15th of the month.
- Bi-Monthly subscription cards are sent out around 1st of the month.
- How does the subscription billing work?
All subscriptions renew automatically one year from the date you subscribed, but you can cancel or pause at any time.
- I'd like to put my subscription on hold - can I do so?
Subscriptions can be cancelled or paused any time! Login to your account page and scroll to the bottom to access your subscription.
- Change of Address
- Do we ship internationally?
Not quite yet! Currently, we are only shipping within the United States. We hope to offer international shipping options soon!
- Artist & Author Collaborations
- Questions or Comments?
We're constantly looking for ways to improve our processes and serve you better! Please drop us an email at firstname.lastname@example.org with questions, comments, suggestions, or thoughts!